commentary on annelore's opinion : hotel of tomorrow:
Alexandre and annelore have an interesting view of this article. I agree with them on the fact that we are never going to replace the human touch but i think that the future is erasing the "touch". We are living in the world where we are trying to innovate without humans touch.
I think that the hotel of the future will be successfull if people see that they don't do anything to lead their lives in a room. The human's touch in hotels is not the future. Everything has to be set up for customers so they just have to sit and relax.